Normally a game crashing doesn't bother me (spot the non-console gamer here!) but when saving involves 14 key/mouse presses and takes 2-3 minutes you'll, hopefully, understand why I gave up. I don't mind getting killed by puzzles (much) but randomly having your progress snuffed out just wore me down. It was an interesting story with absolutely awful voice-acting (mainly) but the crashes just sickened me after a while.
I went to the official site and got no help, pretty much learning that the devs had fulfilled their contract and moved on.
Legacy is basically a pointy-clicky adventure game in the Broken Sword style (though it is a completely different genre) where you make your way through various scenarios, carrying out various tasks to get closer to your ultimate goal. As with all these games it relies upon storyline (which is interesting but very complicated), puzzles (which are usually not very challenging) and a charismatic lead character (it probably helps if you find Russian accents sexy). There are very few points in this game where you don't know what you should be doing - the puzzles are not that complicated.
The real strength of the game is the atmosphere which is wonderful, it is clearly meant to mimic BladeRunner in certain ways and achieves this rather well, the cut scenes and movies are superb and you really become involved in the world. There are issues with the game, the dialogue can be a bit clunky and it can be a tad illogical until you get into the developers mindset, (and the story is explained as you go along) but these are really not serious issues.
Legacy is a budget game so lacks the 'polish' of alot of products however if you look past that there is something worth playign beneath. If you are the kind of gamer who can't cope outside of the corporate gaming bubble then you are best leaving this alone. If you fancy a little slice of something different then this is worth a shout.
And that horrible song when you exit is just sooooo catchy!!!